Privacy & Policy

1. Information We Collect

We may collect information you voluntarily provide when you request a quote, place an order or contact us.

• Name
• Email address
• Phone or WhatsApp number
• Company, school, club or organization name
• Shipping and billing information
• Order details and requirements
• Logos, artwork, team names, player names and numbers
• Product specifications

2. How We Use Your Information

We use collected information to respond to inquiries, process and manage orders, create custom designs and products, communicate about projects and deliveries, improve our services, provide support and comply with legal obligations.

3. Order & Design Information

Artwork, logos, names, numbers and designs submitted by customers are used for design preparation, manufacturing, order fulfillment and support. Customers remain responsible for ensuring they have permission to use submitted intellectual property.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience, understand traffic and improve site functionality.

5. Third-Party Services

We may use trusted third-party providers for hosting, analytics, payments, shipping and communications.

6. Information Sharing

Washtik does not sell personal information. Information may be shared when necessary to fulfill orders, process payments, arrange shipping, comply with legal obligations or protect our rights and safety.

7. Data Security

We use reasonable technical and organizational measures to protect information. No method of internet transmission or electronic storage can be guaranteed completely secure.

8. Data Retention

Information is retained only for as long as necessary for business purposes, customer records, legal compliance, dispute resolution and enforcement of agreements.

9. International Customers

Washtik serves customers worldwide. Information may be processed or stored in countries where we or our service providers operate.

10. Your Rights

Depending on your location, you may have rights to access, correct or request deletion of personal information and to withdraw consent where applicable.

11. Children’s Privacy

Our website and services are intended for businesses, organizations, schools, clubs and adults. We do not knowingly collect personal information from children under 13.

12. Third-Party Links

We are not responsible for the privacy practices, content or policies of external websites.

13. Changes To This Privacy Policy

We may update this policy periodically. Updated versions will be posted with a revised effective date.